Regarding account verification as a young adult, please, send us a message via the Vero app.
To contact us directly from within the app, go to:
- Dashboard (Profile icon)
- Settings (Cog icon) at the bottom right
- Contact support
- Choose a department:
- Verify My Account - to show your followers it's you.
- Hit send.
If the account verification option is not visible, you may need to update it to the latest version of the app. In this case, refer to How do I update the app?
At Vero, we require that anyone under the age of 17 shows proof of parental or guardian consent before we verify the account of a minor.
Please have your parent or guardian provides us with:
- Proof of your relationship such as a birth certificate
- A filled-in copy of the consent form.
Once these documents have been obtained from you, we will consider your application and let you know when a decision is reached.